Shipping methods

Shipping is handled by my logistics partner MBE Service in Halle (Saale).

Shipping includes professional packing and insured shipping with UPS

Shipping to non-EU countries such as the USA and other countries will start at the beginning of March, but you are welcome to place your orders now 🙂

This is important information for returns from countries outside the European Union (e.g. the USA, China, Switzerland or the United Kingdom). To ensure that your return arrives smoothly and is not returned to you at your expense, please note the following points:

1. Correct customs declaration

It is essential that you label the parcel and customs documents (CN22 or CN23 document) as follows:

• Description: ‘Returned Goods
• Reason for shipment: Select the ‘Returned Goods’ field.

2. Avoiding costs

If the parcel is not clearly marked as a return, German customs will charge fees (customs duty and import VAT). The recipient points out:

• These costs will not be covered.
• Parcels with customs charges will not be accepted and will be automatically returned to you.

3. Return address

Address the parcel precisely to:

Christian Tschierske
Lindenring 10 c
06179 Teutschenthal
Germany

Tips for shipping:

• Enclose invoice: Attach a copy of the original invoice to the outside of the parcel in a transparent envelope and clearly mark it ‘RETOURE’ (return)..
• Tracking: Use a shipping service provider with tracking so that you can check the delivery status at any time.

Best regards, Christian Tschierske